Skip to content

Shipping Policy

Last updated: October 1, 2026

Local Delivery: York Region, Ontario

We deliver throughout York Region. Orders of $100 or more get free delivery, and orders under $100 have a $15 delivery fee.

Deliveries are made between 10 AM and 9 PM, and we’ll contact you to arrange a time. Products are transported under refrigeration to keep them fresh.

Our Walnut Olive Dip is prepared fresh on the day of delivery and must stay refrigerated. Our drivers won’t leave perishable items unattended, so please plan to receive your order in person. If you ask us to leave an order unattended, you accept responsibility for any loss or damage. Orders that can’t be delivered aren’t eligible for a refund. If an incorrect address means we have to redeliver, an extra fee will apply.

Shipping Across Canada

We ship all products except the Walnut Olive Dip anywhere in Canada. The dip contains no preservatives and needs constant refrigeration, so it’s available for local delivery only.

Shipping costs and estimated delivery times are shown at checkout before you pay.

Shipping to the United States

We ship all products except the Walnut Olive Dip to the United States.

Customs, duties and taxes

  • Since August 29, 2025, all parcels from Canada to the US go through US customs, whatever their value.
  • All our products are made in Canada with Canadian ingredients. They generally qualify for duty-free treatment under the Canada–United States–Mexico Agreement (CUSMA/USMCA).
  • Even so, the carrier or US customs may charge brokerage or processing fees, or applicable taxes. These are the customer’s responsibility and are not included in your order total. The carrier may contact you to collect them before delivery.
  • Food shipments are registered with the US Food and Drug Administration (FDA) before they leave. Customs or FDA inspections can occasionally add a few days to delivery.

If you refuse a shipment or don’t pay customs charges, it may be returned or destroyed, and we can’t refund the order.

US trade rules have changed often over the past year. If you have questions about possible charges before ordering, please contact us.

Addresses and Delays

Please check your shipping address carefully at checkout. We aren’t responsible for delays or losses caused by incorrect or incomplete addresses, and reshipping will cost extra.

Once your order is with the carrier, we can’t control delays caused by weather, customs inspections, or carrier disruptions. We’ll always help you track your parcel.